Introduction
Capture Studios, located in Seattle, Washington, is committed to protecting the privacy of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with us in any way. We adhere to the principles of transparency and accountability, and we strive to ensure that your personal data is handled with the utmost care.
This Privacy Policy applies to all personal information processed by Capture Studios. By using our services, you consent to the practices described in this policy. We encourage you to read this Privacy Policy carefully to understand our data practices.
Information We Collect
We collect various types of information to provide and improve our services. The types of information we collect include:
- Personal Information: This includes your name, email address, phone number, mailing address, and other contact details you provide when booking a session, subscribing to our newsletter, or contacting us through our website.
- Payment Information: When you make a payment for our services, we collect your payment card details or other financial information necessary to process the transaction. This information is securely processed through our payment gateway providers.
- Photographic Information: As a photography studio, we collect and store photographs taken during your sessions. These photographs may include images of you, your family, or other subjects depending on the type of service provided.
- Website Usage Information: We collect information about how you interact with our website, including your IP address, browser type, operating system, referring URLs, pages visited, and the dates/times of your visits. This information is collected through cookies and other tracking technologies.
- Communication Data: We retain records of our communications with you, including emails, phone calls, and chat logs. This helps us provide better customer service and address your inquiries effectively.
How We Use Your Information
We use the collected information for various purposes, including:
- Providing Services: To provide you with the photography services you have requested, including scheduling sessions, taking photographs, editing images, and delivering final products.
- Communication: To communicate with you about your bookings, answer your inquiries, provide customer support, and send you important updates or notifications.
- Marketing: With your consent, we may send you promotional emails about our services, special offers, or upcoming events. You can opt-out of these communications at any time.
- Improving Our Services: To analyze website usage patterns, identify areas for improvement, and enhance the user experience.
- Legal Compliance: To comply with applicable laws, regulations, and legal processes.
- Payment Processing: To process payments for our services and prevent fraudulent transactions.
Data Security
We take data security seriously and implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include:
- Encryption: We use encryption technology to protect sensitive information during transmission and storage.
- Access Controls: We restrict access to personal information to authorized personnel only.
- Secure Storage: We store personal information on secure servers with appropriate security measures in place.
- Regular Audits: We conduct regular security audits and assessments to ensure the effectiveness of our security measures.
- Employee Training: We provide regular training to our employees on data protection and security best practices.
While we strive to protect your personal information, please be aware that no method of transmission over the internet or electronic storage is 100% secure. Therefore, we cannot guarantee absolute security.
Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. For example:
- We retain photographic images according to the agreed-upon terms with our clients, which may include archiving for a specified period.
- We retain contact information for as long as you are a client or subscriber, or as needed to provide customer support.
- We retain website usage information for analytical purposes for a limited period.
After the retention period expires, we securely delete or anonymize your personal information.
Sharing Your Information
We may share your personal information with third parties in the following circumstances:
- Service Providers: We may share information with trusted service providers who assist us in providing our services, such as payment processors, cloud storage providers, and marketing agencies. These providers are contractually obligated to protect your information and use it only for the purposes specified by us.
- Legal Requirements: We may disclose information if required to do so by law, court order, or other legal process.
- Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the acquiring entity.
- With Your Consent: We may share your information with third parties if you have given us your explicit consent to do so.
We do not sell, rent, or trade your personal information to third parties for their marketing purposes.
Your Rights
You have certain rights regarding your personal information, including:
- Access: You have the right to access the personal information we hold about you.
- Correction: You have the right to request that we correct any inaccurate or incomplete information.
- Deletion: You have the right to request that we delete your personal information, subject to certain exceptions.
- Objection: You have the right to object to the processing of your personal information for certain purposes, such as marketing.
- Restriction: You have the right to request that we restrict the processing of your personal information in certain circumstances.
- Data Portability: You have the right to receive your personal information in a structured, commonly used, and machine-readable format and to transmit it to another controller.
To exercise your rights, please contact us using the contact information provided below. We will respond to your request within a reasonable timeframe.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our data practices or legal requirements. We will post the updated Privacy Policy on our website and indicate the date of the latest revision. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:
Capture Studios
212 Bell Street
Seattle, WA 98121
United States
Email:
[email protected]
Phone:
(206) 555-1212
Our Data Protection Officer is Anya Petrova, who can be reached at the email address above.